Tuesday, April 17, 2007

A security course in 12 slides!

Sometimes a simple visual message, even with tongue firmly in your cheek, can powerfully convey a multi-faceted message. Information security has many important messages and lessons for good security. Jim Rapoza's 12 Ways to Be A Security Idiot is a clever on-screen slide show with important messages about:

  1. Firewalls

  2. Laptop security and data encryption

  3. Internet access from "anywhere"

  4. Anti-virus protection

  5. Phishing sites

  6. Too good to be true schemes

  7. Danger in email attachments

  8. Passwords

  9. Operating system and application patches

  10. The Web as playground

  11. Open wireless networks

  12. Trusting soul in social engineering
"Jim Rapoza ranted about how most viruses and computer security problems are made possible by stupid people doing stupid things with their computers. Unfortunately, things haven't changed much since then. So if you're feeling left out, read Jim's list of 12 ways to join the ranks of the attachment-opening, virus-downloading masses. "

Wednesday, April 04, 2007

Transferring the Registrar of a Domain Name (Yahoo Hosting)

Seems pretty straightforward right? Possibly a little security to ensure that a rival registrar can not poach new customers (how about the "bills" that come in the mail from rogue registrar's with a "pay your renewal" to us message?). But no - it isn't nearly as easy or straightforward as that.

I registered a .org site for my church about 6 years ago and used Yahoo as the registrar/host. Quick and easy - painless billing to my existing Yahoo wallet. Now for the transfer ... Yahoo doesn't have the necessary info available online, only a cryptic message regarding "contact Customer Care". I've sent two form based messages already ... 1st a generic request for tell me what I need to do to transfer this .org domain and registrar out of Yahoo. 2nd a specific request for the authorization code for my domain. I'm waiting for responses! I'll update with the timing and relevance of the response.

Why the lack of confidence? Check the recent posting and comments at http://w2.syronex.com/jmr/blog/2005/10/yahoo_domain_registration ! I understand why businesses don't want customer revenue to leave - but not providing information IN my web account console is poor service.

4/8/2007 UPDATE: 3 requests to Yahoo Customer Care via a web form from my account = 0 responses, 1 request via email to the address in the Yahoo help system with specific details to make domain changes = 1 rejected email from Yahoo!

But 1 phone call (actually the 2nd but I was hung up on within 3 minutes so I won't even count it!) and about 30 on the phone and I had an authorization code from Yahoo to transfer my domain name. Yahoo phone number 866-800-8092 (option 0 for tech support), alternative number to Yahoo customer service is 866-562-7219 ... fairly quick at transferring you to a specific resource.

Is it moved yet? No but the process at my web host 1&1 seems to be moving fairly quickly. I'll update again with the final resolution.