Survey: 275,000 telecom jobs to go offshore by 2008 - Computerworld

Related to the idea that a well-rounded business education is important - this article reinforces the idea that some components of knowledge and tasks can be moved to a more efficient, i.e. cheaper, location for performance. This is really a continuation of the reengineerin of the early 1990's where processes were redesigned (or at least discussed). ddv

Survey: 275,000 telecom jobs to go offshore by 2008 - Computerworld: "Survey: 275,000 telecom jobs to go offshore by 2008
The move toward offshore outsourcing could save telecoms $14B annually.

MARCH 24, 2004 (IDG NEWS SERVICE) - Telecommunications operators could be the next group to take advantage of the cost savings and enhanced services made possible by moving operations overseas, according to a new survey conducted by Deloitte Research.
Global operators are expected to move 5% of the industry's 5.5 million jobs, or 275,000 positions, offshore by 2008, the professional services and advice organization said today.

What's more, the industry is expected to reap cost savings of $14 billion a year by 2008 from improved call center capabilities and enhanced broadband and mobile data services, according to the research company. "